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Branch KPI’s

The Ymlaen-Forward UNISON Branch is passionate about our members, both in terms of you receiving fair play at work and you receiving the very best back up when things go wrong.

But we don’t just talk about it and we are proud to be one of the few branches in UNISON that measures our performance against a range of key performance indicators.

At the end of each case, our members receive a quality questionnaire. Every quarter, we will measure and report our performance on this page graphically. The page can also be reached via the QR Codes on branch stationery.